Dell is inept
For the last several weeks, I've been trying to unsuccessfully place an order with Dell. Let me tell you, that company is inept. The only reason I'm trying to place an order with them is because I want a powerful desktop replacement laptop, and they have the only one I can find with an 18" screen. But goodness, it's practically impossible to place an order with them. Because I live in the Caribbean, I cannot have the order shipped to me in the first place. They don't ship anywhere out of the US. So I have to bug a friend, or use a freight forwarding service. So, I'm now ordering an expensive laptop shipped (against my preference) to the US, but the card I'm paying with is from outside the US. So my order gets canceled by their verification team. I contact the verification team, they ask me questions, and they finally say okay, you can try ordering now. Can they reinstate my existing order that they canceled? No. I have to get in touch with their reins